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WHAT TO DO IF YOU'VE BEEN IN AN ACCIDENT Accident Assistance & Collision Repair Services

Here you’ll find all the information you need about what to do if you've been in an accident and about repairing your vehicle at the Hank Graff Collision Center near Okemos, MI. Graff Okemos is here to make the entire process easy, so you don’t have to worry about your collision and auto body repairs whatsoever. At our Okemos Area Collision Center, we repair all vehicle makes and models, both foreign and domestic, and we are also a direct repair collision shop for many major car insurance companies. Even if we’re not a direct repair shop for your insurance company, you can still choose to get your repairs done here, and we’ll work with your agency since we can work with all insurance companies. The certified team at the Hank Graff Collision Center in Williamston, MI, is proud to meet and exceed insurance companies’ standards for turnaround time! Plus, we also offer a lifetime guarantee on our paint and craftsmanship. Give us a call or stop by to learn more!

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STEP EIGHT

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WHAT HAPPENS AFTER AN ACCIDENT?

If you’re involved in an accident, you should always call the police. For your insurance claim, your insurance company will require three pieces of information, but by following these simple steps for what to do after an accident, you help your insurance claim to be handled quickly:

  • License numbers and insurance information of all drivers
  • Police report
  • Witness statements

In many cases a claims adjuster from your insurance company may ask you to take your vehicle to a collision center for a repair estimate; especially for simple claims where there are no injuries and minimal damage. The Hank Graff Collision Center in Williamston, just down the road from Hank Graff Chevrolet Okemos, is happy to provide you with a free estimate for your collision repairs. If your insurance company is one of the many for which we are a direct repair shop, we can also communicate directly with them to make the process even easier.

Once we receive approval from you on the vehicle repairs, we can begin the repair process to get you back on the road as soon as possible. With the experience of our expert technicians and our ability to work directly with your insurance company, we can move the repair process along quickly.

Insurance Information About Settlement Offers

Once your insurance claims adjuster has processed your claim, you’ll be presented with a settlement offer outlining how much your insurance company is willing to pay. If you feel the settlement offer is too low, there are cases in which you may be able to negotiate a better offer if you’re able to present examples of other situations in which drivers were offered more for similar damage.

If your insurance company denies your claim, it could be due to the coverage limits in your insurance policy. If this occurs, we suggest you discuss the situation with your insurance agent to determine if the denial is reasonable and how you should proceed.

Our team of professionals at Hank Graff’s Collision Center near Okemos and East Lansing, MI, have been involved in the collision repair industry for an extended period of time which allows us to be very familiar with the ins and outs of insurance claims. In addition to offering top-quality collision repair and auto body work for cars of all makes and models, we can also help by answering any of your questions about insurance information, and provide suggestions for how to handle your insurance claim. Don’t hesitate to call us to see how we can help you!

The Graff Okemos Collision Center is located at 660 E. Grand River Road, Williamston, MI 48895. If you are using a GPS or online directions to find our collision center, please be sure to enter the street name as E. Grand River Road, not E. Grand River Avenue. To learn more about all the ways we can help with your collision repairs and insurance information, call us at (517) 349-8300.

We are proud to serve the Delhi Charter Township, Watertown Charter Township, Dewitt, Laingburg, and Charlotte areas, as well as many other communities!

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Graff Chevrolet Okemos 42.7188, -84.4126.