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Graff Cares

COVID - 19 UPDATE 7-13-2020

Per Executive Order 2020-147 "...the order requires any business that is open to the public to refuse entry or service to people who refuse to wear face covering, with limited exceptions.

We understand you may have concerns. Your health and safety are of the utmost importance to us. Here is what we're doing as part of our daily operations to make you feel safe and comfortable at Graff.

  • Sanitizing with a Government approved sanitizer for all customer touch points including customers vehicle and furniture
  • All customer facing employees wear a mask when in the building and gloves when in customers cars
  • Practice social distancing of 6 feet from customers and other employees
  • Having sanitized pens for situations where a customer signature is required
  • All workstations are cleaned on an ongoing basis throughout the day
  • Sanitizing all customer touch points every 2 hours
  • Following guidelines with regard to checking every employee every day to make sure they pass the established rules to work
  • Encourage staff to wash hands as often as possible and provide hand sanitizer at numerous stations throughout the dealership
  • Unfortunately, no shaking hand with customers or fellow employees allowed
  • Plexiglass partitions have been installed to eliminate direct face to face interaction where possible

During this time, we are open and prepared to serve you.

Which Is the Best Option for You? Buying or Leasing?

Sales

Sales for new and used cars are open for business. We can arrange for appointments, test drives, vehicle appraisals and the purchase or lease of all new and used vehicles. We are available online at graffokemos.com, phone at 517-253-9330 or in person. Sales and test drives can be completed in store or remotely if needed. All vehicles are sanitized before test drives are taken and after appraisals. We are promoting a safe environment by following recommended guidelines to ensure yours and our employee’s safety.

Service & Parts

Sales for new and used cars are open for business. We can arrange for appointments, test drives, vehicle appraisals and the purchase or lease of all new and used vehicles. We are available online at graffokemos.com, phone at 517-253-9330 or in person. Sales and test drives can be completed in store or remotely if needed. All vehicles are sanitized before test drives are taken and after appraisals. We are promoting a safe environment by following recommended guidelines to ensure yours and our employee’s safety.

Body Shop

Our body shop is open and accepting new work. We offer courtesy cars for customers where applicable. These cars are thoroughly cleaned and sanitized between rentals. We offer two sanitary estimate bays that allow for a non-contact safe environment. Appointments are not necessary but recommended by calling 517-253-9330.

Map of Graff Chevrolet Okemos location

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Graff Chevrolet Okemos 42.7188, -84.4126.